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Our Contract When ordering products from the Interior Window Blinds website we can only process you order when the goods ordered have been paid for in full by credit or debit card. Your order will then be procesed after the 24 hour cancellation period has passed and your order will then go into production. Interior Window Blinds will then manufacturer the products ordered by the customer and then deliver by way of courier service. When ordering your made to measure blinds you are agreeing to a legal binding contract, Made to measure blinds are made to your precise measurements and there for can not be reselable however you do have the right to cancell your order with in our cancellation period if you have a change of mind, or require to make any amendments to your order.
2.Price The price you will pay is the price shown at the checkout and on your order confirmation invoice, these prices are inclusive of VAT and the total price shown is the price your will pay. When recieving your confirmation invoice you are responsable for the goods ordered and Interior Window Blinds recommend for all customers to check you order total before you proceed to pay for the goods on line and also to check your order confirmation invoice to insure you are completly happy with the price of the goods ordered.
3.Your Right To Cancell Your Order As our window blinds are made to measure you have a 24 hour cancellation period only of which you can do so by way of email or telephone customer services on 0844 800 0211. Once we have been informed of order cancellation Interior Window Blinds will then refund your payment and notify you by email to confirm your order has been cancelled. After the 24 hour cancellation period your order can not be cancelled as your order will be in production and materials,fabrics and components will be cut to size in order to make and deliver your made to measure products.
4.Our Right To Cancell Your Order Interior Blinds have the right to cancell your order if:- 1) We have insufficient stock to make and deliver the goods ordered 2) If you have ordered from a County, Island or Country where we do not deliver to 3) The goods ordered unknown to us have suddenly been discontinued. 4) A pricing error or typing error has acured due to system failure within our database or website. Interior Window Blinds would notify you of this by email and no discounts or compensation can be offered under this unforseen circumstances.
5.Delivery Of Your Goods. Delivery takes approximatley 5 to 7 working days for most products ordered. However we can not be held responsable for late deliverys due to problems with courier services or customers not being present to sign for the goods on delivery. We will endevour to deliver you order as soon as possible and please contact Interior Window Blinds customer services regarding any delivery problems you may have. All goods will be delivered to the address provided and must be signed for upon receipt. Interior Window Blinds advise all customers who are booking a handy man or fitter to install their blinds, not to book a date for them to be fitted until your order has been delivered and that you have checked their are no defects and that all parts and brackets are complete.
6.Defective And Damaged Goods. Interior Window Blinds offer a 12 months guarentee on all products , any defects or problems with our products in the way of floored or damaged materials, or failure in any way to prefent the product to work in the correct way, Interior Window Blinds will repair or replace any goods to this nature under the our 12 months guarentee promise. All Customers when in reciept of there order have 5 days to report any damaged or defective goods due to manufacturing, or damage caused while being in the delivery process, customers must open their parcels once they have been delivered to check the goods are not damaged and fully intact, and also do check that all parts, fixing brackets and accesories are all complete.
7.Product Descripton And Measurements. The products on our website are examples of the fabric or materials only they have been scanned from a piece of the fabric or material itself, due to different types, styles and settings of computer monitors shading and colour can not an exact color, due to this Interior Window Blinds do advise before placing your order to request a free sample of the fabric or material before buying so you can make sure you are happy with the quality and shade of the fabric or material before ordering.Our made to measure blinds are made to you precise measurements and can not be sent back for a refund if you do not like the product you have bought. If you the customer have ordered a product from our website without ordering a sample first Interior Window Blinds can not be held responsible if you do not like the colour or quality of the goods ordered and no replacments or refunds will be given. All customers must check the product and measurements of the goods before placing their order and fully understand the meaning of Recess and Exact, help on measuring and specifacations of all products are found on the Interior Window Blinds website. If unsure about any products or how to measure please call our sales team for help before ordering.
8.Copyright Of Images On Our Website. All the swatch images of the products on the Interior Window Blinds website are copyright to our company, These images have been scanned and created by a design company and invoiced and paid for by Interior Window Blinds Ltd. Any person or company downloading or taking a copy of these images will be hearing direct from our company solicitors. It is ilegal to remove and use images from another persons or companies website.
9. Privacy Policy Any imformation we collect from you is only for the use of Interior Window Blinds only we may use this information to contact you with any future products or offers. However this will not be given to any third parties. If you have any queries regarding our terms and conditions, complaint or general query please write to our company
CUSTOMER SERVICES:- 43 High Street, Trumpington, Cambridge, CB2 9HR
HEAD OFFICE:- Interior Window Blinds Ltd, 20A The Downs, Altrincham, Cheshire, WA14 2PU
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